ORDERING

 

Current Payment Policy: Billing of Purchases. Unless otherwise agreed to by bydeadfacePress in writing, authorization of payment by a consumer (a “Buyer”) who purchases any products (each a “Product”) from bydeadfacePress for all purchases must be received prior to bydeadfacePress’s shipment of any Product. All billing information provided by Buyer must be complete and accurate. Buyer’s confirmation of its purchase during the checkout process constitutes Buyer’s agreement to pay for the Product. bydeadfacePress reserves the right to cancel any order in the event problems are identified with the billing information provided by Buyer.

 

Split Shipments – If Buyer has a single order which is sent in multiple shipments, the credit card of Buyer will be charged separately for each shipment. Additional shipping charges will not be incurred on subsequent shipments.

 

When placing its order, Buyer shall use the billing address and contact information as it appears on the credit card statement of Buyer. In the event that such information does not match exactly that of the credit card, Buyer’s order may be held pending verification. In such case, bydeadfacePress may be required to contact Buyer directly. If according to delivery service’s record, the specified shipping address information does match the records on file, bydeadfacePress may be required to contact Buyer to update this information, which may delay delivery of the Product.

 

Pre-Order Policy

 

Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. If Buyer submits a pre-order, the item will be reserved for Buyer and mailed out to Buyer when available. bydeadfacePress will send Buyer an email when the item ships out. Buyer will be billed for the item during pre-order checkout.

 

Pre-orders may be cancelled by Buyer by written communication to bydeadfacePress at any time until shipment to Buyer.

 

International Orders

 

Buyer is responsible for any non-U.S. taxes and duties (including their collection and payment).

 

 

SHIPPING & DELIVERY

 

Processing Time

 

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. Hand sewn items will ship 5-7 days after order confirmation is received.

 

Expedited Shipping – Need it now? I'm the same way. Contact info@bydeadfacepress.com for a shipping quote with a guaranteed arrival time.

 

bydeadfacepress cannot guarantee receipt by Buyer of the Product in the stated number of days if there are carrier issues, inclement weather or other factors out of the control of bydeadfacepress. Please bear in mind that bydeadfacepress is only provided with an estimated delivery date from its carriers.

 

All shipments are insured for the value of the Product. If a shipment has been sent but is not received, Buyer has the responsibility of contacting the shipper. A tracking number will be provided by bydeadfacepress.

 

If Buyer wishes to correct information which has been provided to bydeadfacepress with respect to the fulfillment of an order, Buyer may contact bydeadfacepress via e-mail at info@bydeadfacepress.com. If such order is in process, Buyer may need to return the package upon receipt and place a new order with bydeadfacepress containing the correct information.

 

PO Boxes

 

bydeadfacepress does not ship to PO boxes or APO/FPO boxes.

 

Signatures are required for orders whose value exceeds $1,000.

 

bydeadfacepress typically ships via USPS, USPS Global Partners, and UPS. Buyer will receive a tracking email when the Product ships. If Buyer does not receive a tracking number, just send us an email at info@bydeadfacepress.com.

 

 

RETURNS & EXCHANGES

 

Thank you for ordering from bydeadfacepress. If you have questions about your order, please contact our customer service department at info@bydeadfacepress.com. All items are quality controlled and checked for any faults before they are shipped to our customers. Should you receive an item that is not in its expected condition please contact customer service immediately.

 

Except as otherwise provided, bydeadfacepress has a 14-day return policy. All returns must be sent back within 14 days of receipt. Salty Mermaid reserves the right to refuse returns that are (1) shipped after the 14-day grace period: (2) not in the original, undamaged packaging; (3) or damaged in any way.

 

bydeadfacepress is unable to accept returns for items purchased at other retail locations or other websites.

 

Buyer must make all claims to shipping carrier for packages lost or damaged in transit. bydeadfacepress is not responsible for delays in shipping or delivery due to forces outside its control such as weather. bydeadfacepress does not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen or mishandled. bydeadfacepress reserves the right to refuse return of any merchandise that does not meet the above return requirements at bydeadfacepress’s sole discretion.

 

PLEASE NOTE: Original shipping and handling fees are not refundable.

 

Domestic Buyers

 

bydeadfacepress will send Buyer an email when Buyer’s return package is received at the Salty Mermaid facility. Please note, returns may take between 3-10 business days to process upon reaching the bydeadfacepress facility. Once the return is processed and the refund to Buyer is issued, Buyer will receive a refund confirmation email. Refunds can take several business days to reflect on the credit card account of Buyer depending on the financial institution of Buyer. bydeadfacepress will refund Buyer through the same method Buyer used to pay, and email Buyer once complete.

 

Do I need to return all goods received?

 

If you are exchanging or returning, you only need to return the Product you wish to exchange.

 

How do I arrange a return?

 

Please contact our Customer Service department via email and reply with your order or tracking confirmation. You will receive a label via email to apply to the box and return addressed to our attention. If you have any questions or need assistance please email us at info@byeadfacepress.com.

 

If you’re exchanging the Product for another, we will send your new piece/s out upon receiving the damaged Product and email you a new tracking number.

 

International Buyers

 

Credits will be issued based on original payment method, excluding any applicable shipping charges, duties and taxes. Buyer may be able to apply for a refund of your duties and taxes with your government’s customs department. Unfortunately, exchanges are not permitted on international orders.

 

Governing Law

 

Any claim, dispute, or controversy between you and bydeadfacepress arising from or in way related to your use of our website or Buyer’s purchase or use of our products shall be governed by the laws of the State of California, without regard to conflicts of law. The exclusive venue for any action involving you and bydeadfacepress shall be the state or federal courts located in Orange County, California.

 

YOU AND BYDEADFACEPRESS HEREBY WAIVE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY RIGHT TO A JURY TRIAL WITH REGARD TO ANY CLAIM OR DISPUTE BETWEEN YOU AND BYDEADFACEPRESS.

 

 

TERMS & POLICY

 

Terms & Conditions

 

The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.

 

The expressions “we”, “us” and “our” are a reference to “bydeadfacepress” and the expressions “you” or “Buyer” refer to a user of this website and/or a purchaser of our products.

 

Changes to Terms and Conditions

 

We reserve the right to alter and change these terms and conditions occasionally. Changes to the terms and conditions will be effective immediately upon publication on this website. Your continued use of the website following such publication will represent an agreement by you to be bound by the terms and conditions as amended. It is your responsibility to be aware of these terms and conditions as they may be altered.

 

Disclaimer

 

This website and its content are provided ‘as is’ and except to the extent required by law, without any warranties of any kind, whether expressed or implied, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. The information on the website is for general information purposes only and does not constitute advice for any purposes.

 

We do not represent or warrant that the information and any other content or applications contained in the website are accurate, complete or current, or that the website will be uninterrupted or error free, or that any defects in the website will be corrected or that the website or the server that makes the website available are free of viruses or any other harmful components. Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, and disclaim any such warranties or representations to the fullest extent permitted by applicable law.

 

We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.

 

This website may from time to time contain links to other websites or information provided by third parties. We make no warranties or representations about the accuracy or suitability of the information or links provided on this website, including information provided by third parties. You use the information and links at your own risk. We have no control over their individual content and make no representations or warranties as to any of the information appearing in relation to any linked websites. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from our website, you do so at your own risk.

 

Limitation of Liability

 

Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so. Neither we, nor any of our affiliates, officers, or directors, nor any of our agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.

 

Your Obligations

 

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.

 

You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.

 

You must not misuse our system or this website. Specifically, you must not hack into, circumvent security or otherwise disrupt the operation of our website. Furthermore, you must not undertake any activity which will place an unreasonable burden on our systems.

 

You agree to indemnify us and our respective officers, employees and agents against all actions, claims and demands which may be instituted against us arising out of your failure to comply with these terms and conditions.

 

Intellectual Property

 

All copyright featured or displayed on the website is owned or licensed by us. Except as may be otherwise indicated in specific areas within the website, you are authorized to view, play, print and download documents, audio and video found on the website for personal, informational, and non-commercial purposes only.

 

Except as permitted by applicable copyright laws, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website.

 

Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from material found on the website.

 

In the event you download software (including but not limited to screensavers, icons, videos and wallpapers) from the website , the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by us. We do not transfer title to the Software to you. You own the medium on which the Software is recorded, but we retain full and complete title to the Software, and all intellectual property rights therein. Except as permitted by applicable copyright laws, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.

 

All of our trademarks, service marks and trade names used herein (including but not limited to the words “bydeadfacepress”) are our trademarks or registered trademarks, unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent.

 

The use of our trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the website in any external internet website or the creation of links, hypertext, links or deep links between the website and any other internet website, is prohibited without our express written consent.

 

Restricted Use

 

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorized to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission sell information obtained from this website.

 

Privacy Policy

 

We may use cookies in delivering the website to you. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive.

 

We do not currently require our users to register in order to access our website, but reserve the right to do so in the future.

 

Security of Information

 

We do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

 

Termination of Access

 

Access to this website may be terminated at any time by us without notice. Our Company Policies, to the extent applicable, will nevertheless survive any such termination.